Support Center
How Can We Help You Today?
Welcome to the FlairFAS Support Center — your one-stop destination for getting answers, resolving issues, and connecting with our team. Whether you're an existing client, a new inquiry, or an onboarding partner, we’re here to make accounting and compliance easier to navigate.
Quick Access
New Client? Request an Account
Service Help? Visit Our FAQs
Need a Document? Request a Report or File
Technical Issues? Email us at support@flairfas.com
Support Hours
Monday–Friday
9:00 AM – 6:00 PM (NPT / GMT+5:45)
We aim to respond within 1 business day. For urgent issues (audit deadlines, system errors, tax filing locks), use subject line "URGENT SUPPORT".
What We Help With
• Service delivery timelines, documents, or follow-ups
• Troubleshooting client portal or document access
• Invoice or payment questions
• Requesting engagement letters, audit packages, or tax filings
• ERP/technology-related coordination
• Escalations for urgent compliance deadlines
For Existing Clients
• Check your Client Portal for documents, tasks, and billing
• Email your assigned relationship manager for service-specific queries
• Request service amendments or schedule advisory calls anytime
For New Clients
If you're new to FlairFAS and need help setting up:
• See our Client Onboarding Policy
• Request account setup here
• Learn more about Our Services
Secure Document Upload
To ensure confidentiality and compliance, all file uploads must be made through a verified FlairFAS account.
️ To upload your files:
You must be logged in to your FlairFAS account.
Guest uploads are disabled
Due to strict regulatory and data protection standards, we do not allow unverified or anonymous uploads.
Don’t have an account?
Click here to request a new account
– Manual approval ensures secure, compliant access tailored to your service needs.
Already requested access?
After successful sign-in, please return to this page to complete your file upload.
Upload Form Will Appear Below
Once logged in, the secure upload form will be displayed below.
Secure Document Upload – FlairFAS
Upload your financial, audit, or compliance documents securely — our team will review and respond promptly.
Frequently asked questions
Support Center
1. How do I get support as an existing client?
Use your client portal for quick updates, or email your relationship manager or support@flairfas.com for specific needs.
2. Can I request a past report or invoice?
Yes. Email us with the date and reference. We typically respond within one business day.
3. Who do I contact for a compliance emergency?
Use the subject line “URGENT SUPPORT” and email us at support@flairfas.com.
4. What if I’m having issues with my portal access?
Let us know immediately via email. We'll verify your account and reset access securely.
5. I’m a new client. How do I begin?
Go to our Contact Us page and submit a request. We’ll manually review and set up your account based on your needs.