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Client Onboarding & Verification Policy – Flair Financial Accounting

Client Onboarding & Verification Policy1. Purpose2. Onboarding Steps3. Information We Require4. Risk-Based Review5. Refusal of Service6. Updates & Ongoing Monitoring7. Contact Us

Client Onboarding & Verification Policy

Effective Date: July 22, 2025

Website: https://flairfas.com

Flair Financial Accounting (“FlairFAS,” “we,” “our,” or “us”) follows a thorough client onboarding and verification process to ensure responsible service delivery, regulatory compliance, and mutual trust. This policy outlines how we screen, approve, and activate new client engagements.

1. Purpose

The objective of our onboarding process is to:

  • Verify the identity and legitimacy of each client
  • Assess engagement scope, risk level, and service feasibility
  • Ensure compliance with AML, KYC, tax, and industry regulations
  • Establish clear expectations before services begin

2. Onboarding Steps

Our onboarding process typically includes the following stages:

  1. Initial Inquiry & Intake
    – Client completes a service inquiry or consultation form
    – Preliminary fit is evaluated based on service type and jurisdiction
  2. Identity & Document Verification
    – Collection of ID documents, business registration, PAN/VAT numbers
    – For entities: organizational chart, board resolutions, beneficial ownership details
  3. Engagement Scoping & Risk Assessment
    – Risk profile determined (e.g., regulatory exposure, industry, geography)
    – Scope of work, deliverables, and timelines defined in proposal
  4. Engagement Letter or Contract Signing
    – Legal and financial terms formalized in writing
    – NDA or confidentiality clauses included as needed
  5. Portal & Communication Setup
    – Client assigned a portal or secure document folder
    – Dedicated relationship manager or team introduced

3. Information We Require

Depending on the client type (individual, SME, corporate, NGO), we may request:

  • Government-issued photo ID or passport
  • Proof of address or utility bill
  • Company registration certificate or license
  • Taxpayer Identification (PAN/VAT/IRD number)
  • Donor project documentation (for NGOs or INGOs)

4. Risk-Based Review

All clients are assessed using a risk matrix that considers:

  • Jurisdiction of operation (e.g., FATF watchlist countries)
  • Nature of business (e.g., cash-heavy, crypto, or regulated industries)
  • Ownership complexity or political exposure
  • Alignment with our AML & Ethics policies

High-risk clients undergo Enhanced Due Diligence (EDD) and require senior approval.

5. Refusal of Service

We reserve the right to refuse onboarding or terminate engagement if:

  • Required documentation is incomplete or unverifiable
  • There is a conflict of interest or legal incompatibility
  • The engagement violates AML, tax, or ethical guidelines

6. Updates & Ongoing Monitoring

Client profiles may be periodically updated:

  • Upon regulatory changes or changes in client structure
  • When services expand or risk levels change
  • If flagged for monitoring under compliance alerts

7. Contact Us

For inquiries about becoming a client or updating onboarding records:

Flair Financial Accounting

Email: policy@flairfas.com

Website: https://flairfas.com

Frequently asked questions

Client Onboarding & Verification Policy

1. What documents are needed to start an engagement?

Typically a government ID, company registration, tax ID, and proof of address. NGOs may also need donor/project documentation.

2. Why does FlairFAS verify my identity?

To comply with AML and tax laws and ensure all client engagements are secure, lawful, and aligned with our professional standards.

3. Can FlairFAS refuse to take me on as a client?

Yes. We may decline if documentation is lacking, risk is too high, or there's a legal, ethical, or professional conflict.

4. Is my information secure during onboarding?

Yes. All onboarding materials are handled under our Confidentiality & Data Protection policies using encrypted channels.

5. How long does onboarding take?

Standard onboarding takes 1–5 business days once all documents are received. Complex or high-risk profiles may require more time.